This Privacy Policy explains how atelierauracreative collects, uses, and protects personal information when you visit our store, contact us, or place an order.
Information we collect
We may collect your name, email address, billing and shipping address, phone number, order details, personalization instructions, and technical information needed to operate the store.
How we use your information
We use this information to process and ship orders, prepare personalized products, communicate with you about your order, prevent fraud, provide customer support, and improve our store.
Photos and personalization content
If you send us a photo or other content for a personalized product, we use it only to prepare your order and respond to your request. Please only send content that you have the right to use.
Service providers
We may share information that is necessary to fulfill your order with service providers such as Shopify, payment processors, production partners, printers, hosting providers, and shipping carriers.
Data retention and security
We retain information for as long as reasonably necessary for the purposes described above and to meet accounting, tax, or legal obligations. We use reasonable measures to protect personal information.
Your rights
Depending on applicable law, you may have rights to access, correct, delete, or request information about the personal data we hold about you.
Cookies
Our store and service providers may use cookies and similar technologies to operate the site, remember preferences, measure traffic, and improve the shopping experience.
Contact
Questions about privacy can be sent to cozysweethomeca15@gmail.com or mailed to 12-11025 boulevard Sainte-Anne, Beaupré, Quebec, G0A 1E0, Canada.
Last updated: September 23, 2026.